OUR HISTORY

The modest beginnings of Tempered Air Services started long before it’s inception by founder and President Mike Zissimos. Mike began his career in the pipe trades (Commercial Heating & Air Conditioning) in the late 1980’s. Working under an experienced retired journeyman while attending college, he was taught not only the technical aspect of the trade, but early era common courtesy for the customer. This Journeyman left an impression with Mike that he still carries with him today.

In the early nineties Mike joined the Pipe Fitters Union Hall with the guidance of his Journeyman. As an apprentice he began working with some of the finest journeyman in the state learning all aspects of the trade. Employed by large heating and air conditioning contractors he gained experience but could see the contractors moving away from their roots with customers. Contractors had begun to focus more on sales & sales techniques, and less on customer relationship.

The message of “don’t complain unless you have a resolution to go with it” as learned from his first journeyman, Mike incepted Tempered Air Services in the fall of 2002. What started as a one man show grew rapidly into a full service heating and air conditioning company. “Tempered Air is the culmination of old school ethics coupled with today’s training. Our goal is not to be the biggest; our goal is simply to be the best.”
–Mike Zissimos, President Tempered Air Services

MAINTENANCE PROGRAMS AVAILABLE

INSPECTION MAINTENANCE PROGRAM (IMP)

· Basic Maintenance Services
· Report Recommendations to the Customer
· (May include filters)

PREVENTIVE MAINTENANCE PROGRAM (PMP)

· Advanced Maintenance Services
· Filter Changes typical quarterly (Customized Schedule)
· Minor Repairs (burnt wires, lubing, cleaning)
· Annual Services
· Condenser Coil Cleaning
· Belt Changes
· Report Recommendations Above the Agreement to the Customer

LABOR MAINTENANCE PROGRAM (LMP)

· Predictive Maintenance Services
· Filter Changes (Customized Schedule)
· Minor Repair Materials Included (burnt wires, lubing, cleaning)
· Annual Services
· Condenser Coil Cleaning
· Belt Changes
· All Repair Labor Included (maintainable items)
· Report Recommendations Above the Agreement to the Customer

COMPREHENSIVE MAINTENANCE PROGRAM (CMP)

· Predictive Maintenance Services
· Filter Changes (Customized Schedule)
· Annual Services
· Condenser Coil Cleaning Included
· Belt Changes
· All Repair Labor Included (maintainable items)
· All Repair Parts Included (maintainable items)

ON SITE SERVICES PROGRAM (OSP)

· Provides on site engineer for daily building functions
· Monthly reporting
· Calls Logs
· Account Management
· Grounds, Tenant calls, Lighting etc.
· 24 hr service

MISSION STATEMENT

Our mission is to maintain an excellent working relationship with every customer large or small. We do this by maintaining our growth, as not to outstrip our delivery, and customer relationships. Grow profitably, but never so that we can’t sleep at night. And to not only remember where we began but to pass on the experience, morals, and principles of those who were here before us.

COMPANY INFORMATION

Tempered Air Services is a locally owned and operated commercial / industrial mechanical contractor, and not part of any larger parent or corporation. Under the mission statement of not trying to be the largest Tempered Air Employs eight Full time journeymen, two Apprentices, and two Building Engineers. The Office staff is comprised of a President, a Dispatcher, an Account Manager, and one Service Representative.

Tempered Air has lost two accounts since its inception. 70% of our business is comprised of mechanical office / medical maintenance. 20% is related to service and service calls. And 10% would be for project or equipment replacement. Equipment replacement is not solicited but done for contract customers.

We have lost only one employee due to turnover. Tempered Air maintains this by doing what is right by its employees. As incentive, the more education an employee receives the higher the pay rate. Retirement plans are available after a year’s service. Employees receive accrued vacation, sick time, and holiday pay. All employees have a voice for compensation.

Excellent training and safety measures have kept TAS injury free since its inception. TAS has monthly training and safety seminars to keep employees up to date on the latest industry trends, company information, and account awareness.